TRACKING
Track your shipment
Monitor multimodal freight shipments in real time.Enter your bill of lading, air waybill, or booking reference to get instant status updates, GPS coordinates, and milestone timelines.
Recently Tracked
Based on your device tracking history
No recent shipments
Track a shipment and it will appear here for quick re-access
Frequently asked questions
Everything you need to know about tracking your shipments with RILFREIGHT. Can't find what you're looking for? Contact our 24/7 dispatch center.
Your tracking number is a unique alphanumeric code (e.g., RIL-8492-3019-CA) provided when your shipment is booked. You can find it on your booking confirmation email, bill of lading, air waybill, or any shipping documentation issued by RILFREIGHT or your freight forwarder.
Tracking data becomes available once your shipment has been physically received and scanned at the origin terminal. For ocean freight, this typically occurs within 24 hours of container gate-in. Air cargo tracking activates upon receipt at the cargo terminal, and rail/road shipments are tracked from dispatch.
Please ensure you have entered the full tracking code including the prefix (e.g., RIL-). If your shipment was recently booked, allow up to 24 hours for the tracking system to activate. If the issue persists, contact our 24/7 dispatch center at +1 800 555-RILF for assistance.
Currently, you can track one shipment at a time by entering each tracking number separately. Your recently tracked shipments are automatically saved to your device for quick re-access. For bulk tracking needs, contact our logistics coordinators for a dedicated dashboard.
Our system uses standard logistics statuses: 'In Transit' means your cargo is actively moving along its route. 'Customs Hold' indicates the shipment is undergoing regulatory inspection. 'Out for Delivery' means final-mile transport is underway. 'Delivered' confirms the cargo has been received and signed for by the consignee.